VALURESS Personal Data Protection Notice

At VALURESS, we attach great importance to the protection of your personal data within the scope of the Personal Data Protection Law No. 6698 (“Law”). In this context, we would like to inform you about the collection, processing, storage, and transfer of your personal data.

1. Collection and Processing of Personal Data

As the data controller, VALURESS collects your personal data in verbal, written, or electronic form for the purposes of providing our services, executing order processes, improving customer experience, and sharing campaigns and announcements through;

• Our website, social media accounts, and mobile applications,
• Communication forms, order and membership transactions,
• Customer support channels.

Your personal data is processed in accordance with Articles 5 and 6 of the Law and with your explicit consent where necessary.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Providing our products and services and executing sales processes
• Customer service operations and request/complaint management
• Sending campaigns, promotions, and notifications (subject to your consent)
• Improving customer satisfaction
• Planning and developing internal operations
• Fulfilling legal obligations

3. Transfer of Personal Data

Your collected personal data may be transferred, with necessary security measures in place and only when required, to:

• Our business partners and service providers
• Cargo and logistics companies
• Financial institutions and payment service providers
• Legal consultants and audit firms
• Authorized public institutions and authorities

Your personal data may be transferred abroad only in compliance with applicable legal regulations.

4. Rights of Data Subjects

Pursuant to Article 11 of the Law, you have the right to:

• Learn whether your personal data is processed
• Request information regarding the processing
• Learn the purposes and whether they are used appropriately
• Know the parties to whom data is transferred
• Request correction of inaccurate data
• Request deletion/destruction of your data
• Request notification of such actions to third parties to whom data is transferred
• Object to unfavorable results produced exclusively through automated processing
• Request a copy of your data

5. Cookie Usage

Our website uses cookies to enhance user experience. For detailed information, please review our Cookie Policy.

6. Contact Information

For any requests regarding your personal data, you may contact us at:

Email: [email protected]
Address: [Company Address]
Phone: +90 544 272 2844

We would like to assure you that we take all necessary legal and technical measures to protect your personal data.

Kind regards,
VALURESS